General
- How can I terminate the ePost Scanning Service? If I terminate, what will happen with my documents or orders for original documents?
- How will I be charged for the ePost Scanning Service?
- Will I get my scanned post somewhere else as well as delivered to the app, e.g. via e-mail, etc.?
- Do I still need my letterbox if I have the Scanning Service?
Scanning
- Which mail will be redirected to the scan centre, and which will not? Why has my letter not been redirected?
- What will happen with my registered letters or with official documents?
- Which documents will be processed in the scan centre?
- What will happen with mail containing physical items?
- How will a multi-page letter, e.g. a document with 10 pages, be treated?
- Will all content be scanned?
Address Management
- I (sometimes) live abroad and so have a foreign address at which I would like to run this service or receive mail.
- How do I manage the company address?
- How do I activate the Scanning Service when moving to a new address?
- Can I use the ePost Scanning Service for my association?
- How can I register addresses for multiple company locations in ePost?
- I receive an error message and cannot verify my address. What can I do?