With ePost SmartSend, you can send your invoices digitally – including eBill delivery directly to your customers' e-banking. SmartSend automatically selects the optimal delivery method (eBill, Post-App, or physical letter) depending on the recipient – without additional software or IT integration.
Step-by-step guide
Step 1: Set up SmartSend access
Register for SmartSend free of charge directly in your ePost account.
Register online and verify your company address – this is necessary before you can use digital delivery services.
Step 2: Verify company address
ePost must verify the sender’s address before eBill can be activated. This is done through a verification process during the ePost onboarding.
Step 3: Request the eBill onboarding form
Retrieve the eBill onboarding form from ePost. Complete it and send it back. ePost will review the form and set up the eBill delivery channel for your company.
Step 4: eBill activation by ePost
After successful review, ePost will activate the eBill channel for you. Once this is completed, you can send eBill invoices directly via SmartSend.
Step 5: Send invoices
Upload your invoices as PDF files in SmartSend. SmartSend automatically checks whether recipients use eBill and, if applicable, delivers the invoice directly to their e-banking – otherwise, delivery is made via ePost or as a physical letter.
Important notes
Recipient’s email address: For an eBill invoice to be delivered successfully, the email address on the invoice must match the address registered with eBill for the recipient.