ePost Smart Send

Basics

• How secure is my data when I send sensitive documents such as invoices or contracts?
• Are there any hidden costs or a monthly subscription for SmartSend?
• What exactly does "smart delivery" mean and how does it work?
• How does the "SmartSend" service work?
• What does the Digital Letter cost?
• What is the Digital Letter and how does it work for businesses?

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Setup and Administration

• Can multiple people in my company send shipments using «SmartSend»?
• How do I set up SmartSend? Do I need software to set up SmartSend?
• Can I delete an uploaded document after I have confirmed it?
• How do I manage multiple users or different companies under one account?
• Activate ePost SmartSend

Documents and Format Requirements

• Can I have the envelope custom printed?
• What is the maximum number of pages a single shipment to one recipient may contain?
• Which documents can I send with SmartSend and what requirements apply?
• What does the physically delivered letter look like? Can I get a preview?
• How do I correctly position the recipient address in the document?

Delivery Methods

• Can I also send letters abroad?
• Can I also send registered mail or mail merges?
• Is purely digital delivery (ePost) also possible?
• Can legally binding shipments (timely dispatch, registered mail) be sent via SmartSend?
• Set up eBill via SmartSend
• How can I send invoices digitally via eBill?

Delivery and Tracking

• Can I receive shipment confirmations automatically by email?
• Can I predate shipments or have them released automatically?
• How can I track the delivery status of my shipments?
• How long does delivery of a physical letter take after sending via SmartSend?
• What happens if a letter cannot be delivered?